Shipping Policy

United Kingdom
Standard shipping on all orders via Royal Mail: £2.50 (3-7 business days)

First Class Signed:£5.99 (Approx 24-48hr shipping without tracking)

Guaranteed next day shipping via Royal Mail: £6.50 (24hr shipping when ordered before 3pm)

International
We ship internationally to Europe, Australia, New Zealand, The United States, and Canada.
Standard shipping: £15.00 (5-10 business days) via Royal Mail.

Express International shipping to EU, USA + CA £22.00 (3-10 business days) via DHL.

Express International shipping to AUS + NZ £27.00 (4-10 business days) via DHL.

For shipping rates to any other country, please email us so that we can advise you accordingly: info@reign-studio.com

Any customs or import charges are the responsibility of the customer. 
Shipping times are an estimate and will vary depending on your exact location. All prices listed are in GBP.
 

Return & Exchange Policy

Returns 
We understand how difficult it is to find your perfect fit as a busty girl and that is why our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require you to email us first so we can register your return and for you to fill in the return form in your package and it back to the below address: Reign Studio, 55 Sussex Road, Dartford, DA1 1SJ, United Kingdom. 


Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at info@reign-studio.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges (if applicable) 

We are happy to replace items if they are not the right size, defective or damaged. To get a refund or exchange please first email us at info@reign-studio.com so we can register your return/exchange, fill in the return form and send your item to: Reign Swim, 55 Sussex Road, Dartford, DA1 1SJ, United Kingdom. 
 
Shipping 
To return your product, you should mail your product to: Reign Swim, 55 Sussex Road, Dartford, DA1 1SJ, United Kingdom. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

*When trying on your pieces please ensure that you are not wearing make-up, deodorant or perfume which may leave a scent or marks on the item(s) as this may affect your eligibility for a refund.