To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return, Please be sure to let us know your current bra size so we can improve our fit and size guide.
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or sale items are not returnable!
Are there any charges for return?
- Original shipping charges are non-refundable.
- Customer are responsible for the charges of the return shipping. We recommend using a Royal Mail Tracked service (24hr or 48hr) so that it can be traced in the case of any issues.
- We will cover the cost of sending out the new item in the case of an exchange.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.