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FAQs

I need help with sizing

We worked hard to simplify our sizing system as much as possible, for an easy and straightforward shopping experience. Please do note that by no means does our simplified sizing system mean that our fit is to be questioned, the listed sizes have all been tried and tested by fuller bust women of different shapes and sizes. Our swimsuits are available in the following sizes:
All our pieces are made of premium material that allow space for the garment to stretch. With that said feel free to size up or down where you think best. If you are still having trouble deciding, please reach out to one of our customer service representatives at info@reign-studio.com or via the chat button for further assistance!

What is the Reign Studio collection made of?

Our swimwear is made up of a combination of Nylon, Polyester and Spandex, whilst our essentials and loungerwear are made from a Cotton/Modal blend.

How do I care for my Reign Studio pieces?

To keep your Reign Studio garments in great condition, please follow our care instructions listed below.
- Wash at 30 (however hand washing is always best).
- Do not bleach
- Do not iron
- Do not dry clean
- Do not tumble dry
- Wash before use
- Sun cream, tanning cream, or chlorine can damage and discolour suits, so use caution to limit exposure of these products to your suit. Be cautious as rough surfaces as this can cause pulling and snagging of the delicate fabric.

We are unable to assume responsibility for any damages the suit may incur if cared for otherwise.

I received a faulty or incorrect item, what do I do?

We're so sorry that you received a faulty/incorrect item. Please email info@reign-studio.com providing your order number and photo of the faulty/incorrect item, so we can best determine the next steps.

What's your returns policy?

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition that is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Business Information
Registered business name: Reign Studio LTD
Registered business address: 55 Sussex Road, Dartford, Kent, DA1 1SJ
Registered company number: 1745857
Registered VAT number: 433839968